Blink Codes for Sivoia QS Shades and Venetian Blinds

QS Shade Button Diagram

QS Venetian Blind Button Diagram Note: The "Tilt Mode" LED is not referenced below. This LED will turn ON when the commands generated by the main buttons (Closed Limit, Open Limit, CW, CCW) are affecting the "Tilt" module of the Blind OR when the main LED's feedback applies to the "Tilt" module of the Blind. The main LED's feedback will always follow the codes below.

Quick Links Normal Operation Setting Limits Assignment Mode Link Diagnostics Mode Return to Defaults Firmware Upgrade Fault Conditions Log Extraction

Hardware Generations

• Sivoia QS Shades released an updated 2nd generation hardware revision in mid-2019. Gen 2.0 is intended to match the behavior of Gen 1.0 with slight differences to blink codes described below.
• The Gen 1.0 and Gen 2.0 hardware versions can most easily be distinguished by asking the question "What comes after red during the power-up blink code?" As seen in the first blink code below, if the answer is "Green", then the shade is Gen 1.0, while if the answer is "Blue", then the shade is Gen 2.0.
• There are other ways to tell these shades apart, please contact Lutron Technical Support if you need further assistance.

Normal Operation

LED	Description	LED Cycle	LED Blink Pattern
Gen 1.0: Gen 2.0:	Startup This occurs when the EDU powers up. If this happens when the EDU tries to start moving, this is an indication the motor is stalling and the EDU is resetting. Verify that the fabric/hembar is not caught.	8 seconds	Gen 1.0: Alternately blinking red/green/blue, and then turning off. Gen 2.0: Alternately blinking red/blue/green, and then turning off.
	The EDU is operating normally.	Off	LEDs off
	The EDU is being moved from its local Clockwise or Counterclockwise buttons.	Constant on	A constant green LED

Double-tap the Open Limit button to send the EDU to its open limit, or double-tap the Close Limit button to send the EDU to its close limit.

Setting Limits

LED	Description	LED Cycle	LED Blink Pattern
	The EDU is in limit set mode. Tap the Open Limit or Close Limit button to leave limit set mode, or press and hold the open or close limit button to store current position as the open or close limit.	Constant on	A constant green LED
	The EDU is currently in process of storing this position as the open or close limit.	1/8 second	A fast green blink (8 per second) for 2 seconds
Alena Gen 2.0 Only:	Failed to set the limit because the Position Reference has not yet been found. Send the shade to the closed limit and try again.	1/8 second	A fast red blink (8 per second) for 2 seconds

Assignment Mode

Description - Assignment Mode is used to assign devices on the system, such as shades, to listen to control units in the system, such as keypads.

HOW TO ENTER: Assignment mode can usually be entered by pressing and holding the Open and Close buttons on a controlling device for 5s, but refer to the instruction sheet for the device being used for specific details.
HOW TO EXIT: Refer to the instruction sheet of the control device being used.

LED	Description	LED Cycle	LED Blink Pattern
	The EDU is in Assignment Mode, and is not assigned to the controlling device.	8 seconds	Two green blinks in 8 seconds
	The EDU is in Assignment Mode, and is assigned to the controlling device.	1/8 second	A fast green blink (8 per second)

Link Diagnostics Mode

• Link Diagnostics mode is used to verify all communications links are wired correctly.
• Link Diagnostics mode can be entered from the buttons of any QS shade or any QS power panel.
• Link Diagnostics mode will automatically timeout after 10 minutes if not exited from the buttons.
  

QS Shades HOW TO ENTER: Press and hold the Closed Limit button for 5 seconds, then tap the CCW button. HOW TO EXIT: Press and hold the Closed Limit button for 5 seconds.
LED	Description	LED Cycle	LED Blink Pattern
	The Close Limit button has been held for 5s. Tap the CCW button to enter Link Diagnostics Mode.	Constant on	A constant green LED
	Link Diagnostics Mode was entered from this EDU.	1/8 second	A fast green blink (8 per second)
	The EDU is communicating properly. The EDU will be wiggling. Link Diagnostics Mode was entered from another device on the link.	1/2 second	A slow green blink (1 per second)
	The EDU is not communicating properly. Check wiring. The EDU will not be wiggling. Link Diagnostics Mode was entered from another device on the link.	1/8 second	A fast red blink (8 per second)

QS Power Panels HOW TO ENTER: Tap the All Shades Open button, then hold it for 5 seconds, then tap it, then hold it for 5 seconds. HOW TO EXIT: Hold the All Shades Open button for 5 seconds.
Diag. LED	Status LED	Description	Status LED Cycle	Status LED Blink Pattern
		Normal mode for Power Panel.	Constant on	A constant green LED
		Link Diagnostics Mode was entered from this Power Panel.	1/8 second	A fast green blink (8 per second)
		The Power Panel is communicating properly. Link Diagnostics Mode was entered from another device on the link.	1/2 second	A slow green blink (1 per second)
		The Power Panel is not communicating properly. Check wiring. Link Diagnostics Mode was entered from another device on the link.	8 seconds	One green blink in 8 seconds

Return to Defaults

"Method 1" will work for all shades, while "Method 2" will only work for Gen 2.0 shades that show the updated startup blink code shown above.

Note: Returning an EDU to its default settings ("out-of-box") will NOT affect the EDU's limits.

Method 1: "4 Button Method" (Gen 1.0 & Gen 2.0)

LED	Description	LED Cycle	LED Blink Pattern
	Step 1 First, press and hold the Close Limit button for 5 seconds. The EDU will blink for 2 seconds, and then turn solid green.	1/8 second	A fast green blink (8 per second) for 2 seconds.
	Step 2 Next, press and hold the Open Limit button for 5 seconds. The EDU will blink for 2 seconds, and then turn solid green.	1/8 second	A fast green blink (8 per second) for 2 seconds.
	Step 3 Next, press and hold the CW button for 5 seconds. The EDU will blink for 2 seconds, and then turn solid green.	1/8 second	A fast green blink (8 per second) for 2 seconds.
	Step 4 Finally, press and hold the CCW button for 5 seconds. The EDU will turn solid blue while it defaults its settings, and then the EDU will automatically restart.	Constant on	A blue LED for a few seconds, and then the EDU will restart.

Method 2: "Triple-Tap-Hold-Triple-Tap" (Gen 2.0 Only)

LED	Description	LED Cycle	LED Blink Pattern
	Step 1 First, tap either the Open Limit or Closed Limit button 3 times, and hold the last press for 5 seconds until the LED flashes green.	1/8 second	A fast green blink (8 per second) for 2 seconds.
	Step 2 Next, tap the same button again 3 times. The EDU will show solid blue for 2 seconds, then automatically restart.	Constant on	A blue LED for a few seconds, and then the EDU will restart.

Firmware Upgrade

LED	Description	LED Cycle	LED Blink Pattern
	Device in firmware upgrade mode: Waiting to receive new firmware image.	1 second	Continuous blink, once per second.
Gen 1.0: Gen 2.0:	Device in firmware upgrade mode: Actively receiving new firmware image.	Gen 1.0: Constant On Gen 2.0: 6 Seconds	Gen 1.0: Gen 2.0: A solid blue LED, with Gen 2.0 shades occaisionally blinking off.
Gen 2.0 Only:	Gen 2.0 Only The new firmware image is being saved by the device. Please wait until this blink completes, which should be less than 1 minute.	Constant On	Gen 2.0 Only A solid yellow LED.

Fault Conditions

LED	Description	LED Cycle	LED Blink Pattern
	Maximum runtime exceeded Wait 20 minutes before attempting to move the shade.	8 seconds	Four red blinks in 8 seconds
Gen 1.0: Gen 2.0:	Temperature overheated Wait 20 minutes before attempting to move the EDU.	Gen 1.0: 8 seconds Gen 2.0: 4 seconds	Gen 1.0:          Four red blinks in 8 seconds Gen 2.0:          Two red blinks in 4 seconds
Gen 1.0 & 2.0: Gen 2.0 Only: or	The EDU will blink in one of these patterns for 30 seconds when it encounters an obstruction. Ensure there are no obstacles in the path of the fabric or hembar and that these are neither caught nor hung up.	Gen 1.0 & Gen 2.0: 1/8 second Gen 2.0 Only: 1/2 second or 1 second	Gen 1.0 & Gen 2.0: A fast, medium or slow red blink for 30 seconds.
	An error occurred which caused the shade to lose track of its position. This can typically be corrected by setting the shade's limits, but may indicate a problem with the EDU. Please contact Lutron Technical Support for further assistance.	1 second	Two quick blinks in 1 or 2 seconds.
Gen 1.0: Gen 2.0:	Wiring problem / shade not able to communicate Try using link diagnostics mode (described above) to diagnose the issue.	Gen 1.0: Constant on Gen 2.0: 4 seconds	Gen 1.0:          A constant red LED Gen 2.0:          A constant red LED that blinks off every 4s.
	Gen 1.0:     A power supply problem occurred, such as AC input voltage being detected or low supply voltage. Check power wiring. Gen 2.0:     Power was lost while moving or low input voltage detected. Check the voltage at the shade with a DMM.     If the blink code continues for more than 30s, the input voltage is too low.	1/8 second	A fast blue blink (8 per second) for 30 seconds.
Gen 2.0 Only	Gen 2.0 Only Motor voltage was too high. Typically only shown after an unusual event or persistent overvoltage. Check the voltage at the shade with a DMM.	1/8 second	Gen 2.0 Only A fast magenta blink (8 per second) for 30 seconds.

Log Extraction

LED	Description	LED Cycle	LED Blink Pattern
Gen 2.0 Only	Gen 2.0 Only Diagnostic log extraction from this shade currently in progress.	4 seconds	Gen 2.0 Only Constant Yellow that blinks off 3x every 4s.